Bookings/Scheduling

Learn how to create, schedule, reschedule, cancel and clone a booking | Sync Google calendar | More...

21 articles in this collection
Written by Kritika, Eric Plamondon, and Thiago Monteiro Barbosa

Bookings/Scheduling Overview

Learn about web & internal booking, calendar and booking profile

Written by Kritika
Updated over a week ago

Calendar Overview

Written by Kritika
Updated over a week ago

What is a recurring booking?

About recurring booking, how to change recurring booking to regular and vice-versa

Written by Kritika
Updated over a week ago

What are operating hours, non-working hours, and work hours?

Set operating/non-working and operating hours

Written by Kritika
Updated over a week ago

From where can I create an internal/call-in/on-premise booking?

Create an internal booking from Dashboad, Calendar, Booking page, Customer Profile

Written by Eric Plamondon
Updated over a week ago

How to create an internal/call-in/on-premise booking from scratch (custom booking)?

Step by step process to create a custom booking

Written by Kritika
Updated over a week ago

How to assign the same service provider to a recurring booking?

Learn how to assign the same Service Provider(s) to all future occurrences of the same customer booking

Written by Kritika
Updated over a week ago

How do I know if my Service Provider(s) is double-booked?

Red Diagonal stripes, including a triangular warning label, in multiple sections, indicates that a Service Provider(s) is Double booked

Written by Eric Plamondon
Updated over a week ago

Cancel/Reschedule a Booking

How can I cancel a booking?

Step by step process to cancel a booking

Written by Kritika
Updated over a week ago

How can I reschedule a booking?

Reschedule a booking from Booking profile section Or your Calendar

Written by Kritika
Updated over a week ago

How do I schedule an unscheduled web booking?

Bookings > Unschedule Bookings > Action Panel "Schedule" > Choose time & date > Submit

Written by Kritika
Updated over a week ago

How can my customer cancel or reschedule a booking?

Enable/Disable option to reschedule or cancel a booking when creating a custom booking

Written by Kritika
Updated over a week ago

How can I clone a canceled booking?

Written by Kritika
Updated over a week ago

Ratings

How to request a rating from my customer?

Request a Rating from your customers

Written by Thiago Monteiro Barbosa
Updated over a week ago

How do my customers rate my services after I "Request a rating"?

Written by Thiago Monteiro Barbosa
Updated over a week ago

Where can I see my customer ratings?

Written by Thiago Monteiro Barbosa
Updated over a week ago

What if I want to mark a booking as "complete" but would like to skip to ask for a rating?

Written by Thiago Monteiro Barbosa
Updated over a week ago

Booking Attachments

Booking Attachments Overview

Learn how to upload one or more files in booking, View, Edit, Share attachments

Written by Kritika
Updated over a week ago

Where can I view my booking attachments?

Written by Kritika
Updated over a week ago

How can I edit details about the attachment?

Edit name, access rights | Replace | Delete attachments

Written by Kritika
Updated over a week ago

How can I share the attachment link with someone?

Written by Kritika
Updated over a week ago