Communication Hub is $49/month or $468/yearly and includes ChatBox (plus) and SMS Channel.
What is included in ChatBox (Plus)?
Here's a table explaining all the elements included in ChatBox Plus.
What is included in SMS?
You can send and receive a text message from the number you selected from the list of 20 toll-free numbers shared by MioCommerce.
Once you have selected the number, it takes 48 hours to get it activated. MioCommerce team will inform you once the number is activated and you are all set to send SMS!
Cost of SMS Channel Explained!
The cost of the SMS Channel is based on two items (Segment and Active Users)
Segment - A segment is a text message that contains less then 160 characters.
Active users - An Active User is a participant with a unique phone number.
With the plan, your SMS Channel includes 1000 Segments per Month & 100 Active User per Month.
Automatic account top-ups for SMS
What happens if I want to send text to more than 100 users or send more than 1000 segments to users?
Your MioCommerce account is set to automatic account top-ups when your balance falls below a trigger amount i.e 90% of your limit.
Each month, if you reach 90% of your segment limit, an Add-on of 500 segment will be added to your balance and you will automatically be charged an amount of $14.00
Each month, if you reach 90% of your active user limit, an Add-on** of 100 active users will be added to your balance and you will automatically be charged an amount of $9.00
At the end of each month, all unused Add-on segments or Add-on active users are automatically added to the following month limit.
NOTE - The monthly base of 1000 segments and 100 users Do NOT roll over the next month.