For Admin to add the time from SCRATCH for 'on the way' or 'check-in/out' for their Service Provider, please follow the below instructions -

Helpful article - How to edit the time when the service provider has already entered it for 'on the way' or 'checked-in/out'?

Step 1. Login to your PodiumIO account

Step 2. Go to the booking

Step 3. Scroll to the panel for Assigned Service Providers and click on the icon pointed by the arrow in the below image.

Step 4. A pop-up will appear, where you can select the status from Checkin, checkout, on the way or running late. And also select the start time and end time.

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