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Time Tracking
What is recorded in the time tracking feature?
What is recorded in the time tracking feature?

The Admin and Service Provider(s) can view travel time and the clocked time

Eric Plamondon avatar
Written by Eric Plamondon
Updated over a week ago

Time Tracking is available for Grow Subscribers

The Admin and Service Provider can view

1. Travel time and duration

a) The timestamp when a Service provider hits 'On the way'

b) Travel duration for each of the Service Providers assigned to that booking (Time between 'On the way' and "Checkin" for each Service Provider)

b) Total travel time (Total Time traveled by all the assigned Service Provider)

For example: In the below image, the booking is assigned to 2 Service Providers - Leo Mayo & Chris Wabeo.

a) They clicked on 'on the way' at 3:00 pm and to stop they clicked 'Check-in' and the duration was recorded.

b) Travel duration of each assigned Service Provider(s)

c) Total travel time for all the assigned Service Provider(s)

2. Clocked Time and Duration

a) The timestamp when a Service provider(s) hits 'Checkin' (In the below example Chris checked in at 03:15 pm while Leo checked in at 3:30 pm)

b) Clocked duration for each of the Service Providers assigned to that booking (Time between 'Checkin' and 'Checkout' for each Service Provider)

b) Total clocked time (Total Clocked Time for that booking by all assigned Service Provider(s))

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