1) A new Call To Action is received
Call To Actions can be created as a type of Service Page. They differ from Booking Pages because they only capture personal information. They don’t create Web Bookings.
2) A new Web Booking is received
Web Bookings are received whenever somebody fills out one of your booking forms. This notification will alert you that someone has just submitted your form.
3) A new Customer is created
Whenever a Web Booking is created by a customer with an email address that is not currently in the system, PodiumIO will let you know that this customer is new and alert you of that.
4) A Web Booking Pre-Authorization fails
Pre-authorization occurs after the submission of the Web Booking, therefore your customer will never know if the pre-authorization has failed. This email will let you know it has failed, so you can follow up with your customer after the fact.
5) A Web Booking Integration fails
If for whatever reason, an integration fails, you will receive one of these notifications alerting you to this.
6) Customer Notifications opt-out/opt-in
Whenever one of your customer turn off or on their Email/SMS notifications from the customer portal. You will receive a notification alerting you of that.
7) Chat box message received
When you receive a chat box message inside your Multi-Channel Inbox, you will receive a notification. This is a very important notification as it makes sure you don't miss any potential customer request coming from your web site.
8) Employee Created
Whenever a new Employee is created. PodiumIO will let you know that this employee is new and alert you of that.
9) Hot Lead Prospect Created
Whenever a new prospect is created via a booking or an Interactive Quote page. You will receive a notification alerting you of that.
10) Interactive Quote Expired
Whenever a pending Interactive Quote expired. You will receive a notification alerting you of that.
11) Interactive Quote soon to be expired
Whenever a pending Interactive Quote expires soon. You will receive a notification alerting you of that.
12) Service Provider Check-in
Whenever a service provider check-in to a booking. You will receive a notification alerting you of that.
13) Service Provider Checkout
Whenever a service provider checkout of a booking. You will receive a notification alerting you of that.
14) Service Provider is on The Way
Whenever a service provider mark that he/she is on the way for a booking. You will receive a notification alerting you of that.
15) Service Provider running late
Whenever a service provider mark that he/she is running late for a booking. You will receive a notification alerting you of that.
16) Service Provider received a tip
Whenever a service provider received a tip from a customer after a booking. You will receive a notification alerting you of that.
17) Team Chat message received
Whenever you receive a team chat message inside your Multi-Channel Inbox from one of your service providers, you will receive a notification. This is a very important notification as it makes sure you don't miss any important communication between you and your team.
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